Make an Appointment by Phone
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What you will learn
- 1Plan what to say and get ready before you call
- 2Greet the person, give your name and say what you want
- 3Write down the day, time and place and repeat them back
- 4Add the appointment to the family calendar
- 5Let a grown-up decide which personal details are shared
Mini Lesson
An appointment is a set day and time to meet someone or use something. You might book a haircut, a library study room or a club tryout. Making the call yourself is a real grown-up skill, and it gets easier every time. A grown-up sits next to you, helps you plan and decides which details you can share.
🏠 The Life Skills Way (step by step)
- PLAN IT: with your grown-up, write down what you want to book and the days and times you are available.
- GET READY: have a pen, a piece of paper and your calendar in front of you before you dial.
- GREET AND SAY YOUR NAME: "Hello, my name is Alex." Speak slowly and clearly.
- SAY WHAT YOU WANT AND WHEN: "I would like to book a haircut. I am free on Saturday morning."
- WRITE IT DOWN: write the day, the time and the place they give you.
- CHECK AND THANK: repeat the details back to confirm them, then say thank you and goodbye.
📅 After the Call (and If Things Change)
- ADD IT TO THE CALENDAR: write the appointment on the family calendar so everyone knows.
- IF THE TIME DOES NOT WORK: politely ask, "Do you have another time?"
- IF THEY ASK FOR DETAILS: if they ask for an address, a birthday or payment, hand the phone to your grown-up.
- IF YOU GET A RECORDING: leave a short message with your name and what you want, as your grown-up planned.
Make the call with a grown-up next to you. Your grown-up chooses the number, decides which personal details can be shared and handles any payment. Never give out your address, birthday or other personal details unless your grown-up says yes. If anything feels strange, hand the phone to your grown-up.
Words to know
appointment
A set day and time to meet someone or use something.
e.g. My appointment for a haircut is on Saturday at 10:00.
available
Free to do something at that time.
e.g. I am available on Tuesday afternoon.
book
To ask for and get a set time for something.
e.g. I called to book the library study room.
confirm
To check that the details are right.
e.g. I repeated the time back to confirm it.
details
The small facts you need, like the day, the time and the place.
e.g. I wrote all the details on my notepad.
script
Words you write down ahead of time so you know what to say.
e.g. My script helped me stay calm on the call.
💡 Handy Tip: write a little script before you call - your name, what you want and two times you are free. If you feel nervous, you can read it out word for word.
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